Support Center
Tracking Information
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Where Can I View Tracking Information?
All your tracking information can be found on the top section of the Guest List page. By clicking on the diff...
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Can I See if a Guest Opened Their Invitation?
Yes. To see which guests have opened their invitations, go to the Guest List page. Select "opened" and scroll ...
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How Can I Manually Respond for a Guest?
For those guests that do not have access to a computer, users can manually enter their RSVP information. Step...
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What does a “Send Failed” status mean?
The "Send Failed" status means that the invitation has not reached the guest. Usually this occurs because of a...
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Could My Invitations be Viewed as Spam?
There is always the possibility a small percentage of your emails could be seen as spam, but Greenvelope has a...
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Can I Track Meal Choices?
We do not have the functionality for hosts to automatically track meal options at this time. If meal option t...